The Regulations set out the terms and conditions for Doctor One to provide electronic services on the Application and the Website, as well as the basic rules for Doctor One to provide healthcare services to Patients.
Definitions used in the Regulations mean:
Care Plan - a package of medical services provided by Doctor One to a Patient with the assistance of a Doctor One Specialist selected by the Primary Patient, in exchange for a Subscription; the detailed scope of services covered by a Care Plan is visible each time before the purchase of a Care Plan in the Application. The Care Plan may include, in particular, services such as Telecounseling, home visits, in-person visits to a Doctor One Specialist's office;
Doctor.One Patient Application or Application - the "Doctor.One Patient" mobile application, available for download in the Google Play store and Apple App Store, through which Doctor One provides the services described in the Terms and Conditions;
Pricelist - there is no classic price list in the form of a single document in our Application, due to the large number of Doctor One Specialists who provide services to Patients on behalf of Doctor One and independently determine the price of the services they provide. Using certain functionalities of the Application, before ordering a certain service, the Patient is informed of its exact cost. A price list in this connection is any information containing an indication of the prices of services provided through the Application;
Doctor One - Doctor One Polska sp. z o.o. with its headquarters in Bieniewice (05-870), 11 Poziomkowa Street, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XIV Business Department of the National Court Register under the KRS number: 0000989484, with the NIP number: 1182246930 and the initial capital in the amount of PLN 5,000. Doctor One is a medical entity entered in the Register of Entities Performing Medical Activities kept by the Mazovian Governor - register book number: 000000254837;
Account - a set of resources in the Application, marked with an individual name (phone number or email) and protected by a password provided by the User, in which the User's data is collected;
Newsletter - a service provided electronically by Doctor One, consisting of enabling interested Users to receive, at the e-mail address provided, the most important information related to the Site and the Application, as well as health promotion content;
Patient - Main Patient and Related Patient;
Primary Patient - a User who has purchased a Care Plan through the Application; the Primary Patient status is valid for the entire period of holding an active Care Plan;
Affiliated Patient - a person for whom the Primary Patient has created a profile associated with his/her Account, in particular a minor natural person or a person without full legal capacity;
Terms and Conditions
- these Terms and Conditions of the Doctor.One Patient Application and the Doctor One Service; the User may freely read the Terms and Conditions after downloading the Application via the Apple App Store or Google Play and on the website: https://www.doctor.one/regulamin
Specialist - a medical professional, including, in particular, a doctor, pharmacist, physiotherapist, nurse, midwife, nutritionist or psychologist, who is registered in the Application and communicates with Users using it, excluding Doctor One Specialists;
Doctor One Specialist - a medical professional, including but not limited to a physician, pharmacist, physiotherapist, nurse, midwife, dietician or psychologist, who collectively meets the following conditions: (i) works with Doctor One on the basis of Doctor One's Terms and Conditions, and (ii) at least one Patient has a Plan of Care purchased from him/her, and (iii) provides health care services on behalf of Doctor One's medical entity to Patients who have an active Plan of Care purchased from that Specialist;
Subscription - a fixed fee of a scheduled nature, charged to the Primary Patient in accordance with the Price List and at the intervals specified in the Care Plan; under this fee, the Patient obtains the use of health services provided by Doctor One Specialists to the extent relevant to the Care Plan purchased by the Primary Patient and under the terms and conditions specified in the Regulations;
Telecounseling - health care services provided to a Patient by a Doctor One Specialist via means of remote communication, including, in particular, the use of an Application;
Agreement - an agreement between Doctor One and the User (including the Primary Patient) for the provision by Doctor One of services selected by the User (including the Primary Patient), provided electronically;
Law on Consumer Rights - Law of 30.05.2014 on consumer rights;
User - a person who uses the services provided electronically by Doctor One, consisting of providing the Doctor.One Patient Application and the Service;
Appendix No. 1 - Specimens of authorizations to obtain information about the User's health, to access the User's medical records, and to receive prescriptions and orders for medical devices on behalf of the User;
Appendix No. 2 - Information on specific risks associated with the use of electronically provided services.
Appendix No. 3 - Model statement of withdrawal from the Agreement.
Doctor One provides services to Users by making the Application and the Service available on the territory of the Republic of Poland, taking into account the cross-border nature of the Internet. Doctor One provides healthcare services to Patients through the Application in the territory of the Republic of Poland.